Terms and conditions

1. Introduction

1.1 Purpose of the Terms: These Terms and Conditions ("Terms") are intended to inform you about your use of our services, including but not limited to our website, mobile application, and any other online platforms or tools we provide (collectively referred to as "Services"). By accessing or using the Services, you agree to be bound by these Terms.

1.2 Acceptance of Terms: These Terms are effective upon your first use of the Services and remain in effect until terminated by us. You must read these Terms carefully before using our Services.

1.3 Age and Legal Restrictions: Our Services are not intended for individuals under 18 years old, or those who do not meet the minimum age requirement as specified in applicable laws. If you are underage or do not meet the required age, please do not use our Services.

2. Account Registration

2.1 Eligibility: You must be at least 18 years old and possess a valid government-issued identification to register for an account with us. We reserve the right to request additional documentation to verify your eligibility.

2.2 KYC and Verification Requirements: As part of our Know Your Customer (KYC) policy, we may request additional information or documentation to verify your identity and comply with applicable laws and regulations.

2.3 Responsibility for Account Security: You are responsible for maintaining the security of your account and keeping your login credentials confidential.

3. Deposits and Withdrawals

3.1 Accepted Payment Methods: We accept various payment methods, including credit cards, e-wallets, and cryptocurrencies.

3.2 Minimum and Maximum Limits: Please refer to our website or mobile application for the minimum and maximum deposit/withdrawal limits applicable to your account.

3.3 Processing Times and Fees: The processing times and fees associated with deposits and withdrawals are outlined on our website or mobile application. We may charge a small fee for certain transactions.

3.4 Anti-Money Laundering Policy: We have implemented measures to prevent money laundering and comply with applicable laws and regulations.

4. Bonuses and Promotions

4.1 How Bonuses Are Credited: Bonus credits are typically credited automatically upon meeting the required conditions, but we reserve the right to review and adjust these credits at any time.

4.2 Wagering Requirements: You must meet the wagering requirements specified for each bonus to convert it into real money.

4.3 Expiry and Abuse Clauses: Bonuses have an expiration date, and failure to meet wagering requirements or attempting to exploit bonuses in an abusive manner may result in these being revoked.

5. Gameplay and Fairness

5.1 RNG Usage: We utilize Random Number Generators (RNGs) to ensure the integrity of our games.

5.2 Game Malfunctions: In the unlikely event of a game malfunction, we will take necessary steps to rectify the issue and resolve any disputes arising from it.

5.3 Limits on Play and Responsible Gaming Tools: We encourage responsible gaming practices by providing tools for you to set limits on your play and access help resources if needed.

6. Responsible Gambling

6.1 Self-Exclusion Options: If you feel you have a problem with gambling, please use our self-exclusion feature to block your account temporarily or permanently.

6.2 Deposit, Wager, and Session Limits: We offer various tools for you to manage your gaming habits, including deposit limits, wagering limits, and session limits.

6.3 Help and Support Links: If you need help with any of our responsible gaming tools or have concerns about your gaming habits, please contact our support team.

7. Prohibited Activities

7.1 Bonus Abuse: Any form of bonus abuse will result in the revocation of bonuses and potential account suspension or closure.

7.2 Fraud, Collusion, or Manipulation: Engaging in fraudulent activities, colluding with others to manipulate outcomes, or attempting to cheat our system is strictly prohibited and may lead to severe consequences.

7.3 Use of Bots or Automated Systems: Using bots or automated systems to play games is not allowed and may result in account suspension or closure.

8. Account Suspension and Closure

8.1 Voluntary Account Closure: You can close your account at any time by contacting our support team.

8.2 Breach of Terms: Failure to comply with these Terms may result in the suspension or permanent closure of your account.

8.3 Inactivity and Dormant Accounts: We reserve the right to suspend or close accounts that remain inactive for an extended period, subject to applicable laws and regulations.

9. Privacy and Data Protection

9.1 Information Collected: We collect personal data from you in accordance with our Privacy Policy, which outlines how we use and protect your information.

9.2 Use and Storage of Personal Data: We only store your personal data for as long as necessary to provide the Services or comply with applicable laws and regulations.

9.3 GDPR Compliance (if applicable): If you are a resident of an EU member state, we adhere to the General Data Protection Regulation (GDPR) in our handling of your personal data.

10. Limitation of Liability

10.1 Losses: We do not guarantee that you will win or lose money when using our Services, and any losses resulting from gameplay are entirely at your risk.

10.2 System Errors: In the unlikely event of a system error causing financial loss to you, we may provide compensation in accordance with applicable laws and regulations.

10.3 Third-Party Links: Our Services may contain links to external websites or services that we do not own or control. We are not responsible for the content, availability, or security of these third-party resources.

11. Amendments and Updates

11.1 Right to Modify the Terms: We reserve the right to modify or update these Terms at any time without prior notice.

11.2 Notification of Changes: In the event that we make significant changes to our Services or these Terms, we may notify you through email or in-app notifications.